1 reviews | Active since May 2011

08 May 2017, 11:48

False advertising, no stock, website and booklet outdated

<p>Been trying to get a combo deal for the Galaxy A3 bundled with the Geart fit 2 watch since 15 March 2017. All shops in Gauteng including Vodaworld don't have stock of the Gear Fit 2. Why advertise a product if you have no stock?? Online is the same story.. today is the 8th and still last month's deals are shown including the booklet. If you do an online order, the order gets cancelled automatically without any notification. How can such a big company not update their website in time (scandalous that we are 8 days in the new month and still old deals are reflected, including last month's booklet). Obviously marketing is to blame for this??? Can I please just get a Galaxy A3 phone and a Gear Fit 2 watch for R399 as advertised??</p>

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Replies (1)
Vodacom
Vodacom's reply08 May 2017, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team