False advertising - no service??
<p>i recently took a new contract ad vodacom, my package i took was the RED ViP+ . They clearly states that i get unlimited anytime minutes and unlimited sms"s they also states clearly that i get 20gb of data. I only recieved 10gb of data. I went back to vodacom to follow up on this matter. The cosultant DID email the complaint more than 1 time! And the problem still isnt resolved! Now i ask you? Why the hell does the booklet say i have 20gb and i get only 10gb? So i pay a **** load of money and dont get what i paid for! The consultant tried everything!</p> <p> </p> <p>BY LAW THIS IS FALSE ADVERTISING!!!!! </p> <p> </p> <p>Should i rather go to MNT after being more than 10 years at vodacom????!!!</p>
I also have the email with attachments that the consultant e-mailed vodacom more than once to resolve this matter! And they still dont resolve this!!!
I also have the email with attachments that the consultant e-mailed vodacom more than once to resolve this matter! And they still dont resolve this!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This is the booklet that is released the 2nd month in a row.... and still they dont come back
This is the booklet that is released the 2nd month in a row.... and still they dont come back