False advertising. No feedback.

<p>If Vodacom reads this review, I refer them to ***. </p> <p> </p> <p>On 9 December I upgraded my phone. With my upgrade there should have been a free 10gb 30 day data bundle, and 10 movie tickets. When I phoned the following day I was told the 10gb would only activate on 1 January but the consultant had no idea regarding the movie tickets. </p> <p>The following day I used the vodacom app and noticed data had been loaded. It was titled a 10gb bundle but only 7.1 gb had been loaded and I had only been given 20 days to use it. I queries this as well as the movie tickets. I received a mail on the 17th saying the other 3gb of the bundle had been loaded, and that my query re the movie tickets had been escalated. On the 19th I received an sms stating that I had been gifted 2gb as a show of goodwill for the bad service. </p> <p> </p> <p>This afternoon (5 days since the last email) I checked all my data balances and saw that the 3gb promised had not in fact been loaded and the balance of the first lot was still going to expire on 31 December. None of this had been rectified. And still, no feedback on the movie tickets. </p> <p>So it's all fun and games for Vodacom to promise these "free Summer gifts" with your upgrade, but what they fail to mention is that they won't give them and they will frustrate you to the point where you give up. I however won't stop until I get what was advertised. </p>