FALSE ADVERTISING & LYING TO CUSTOMERS

I know I should be surprised by Vodacom.....lying to customers.....the false advertising.....and the constant don't care attitude.....but seriously !!!!

Firstly.....the Huawei P30 Lite 2020 advertised on Vodacom's website is a 2019 version not a 2020 version which clearly false advertising......naturally after having queried it with Vodacom I have just been give excuses and then ignored.

Secondly....I upgraded my contract and specifically asked the consultant 3x to confirm that the phone can take either a simcard or a memory card in the 2nd slot. The consultant confirmed this which is one of the main reasons I decided on that phone..... except the phone actually only takes one simcard.....so jow I am sitting with a phone I don't really want.....if I had not been **** to..... not given incorrect information I would have chosen something else. Thirdly......It was a 2 for 1 upgrade so came with 2 simcards yet Vodacom doesnt given any instructions on how to activate the cards.....I first had to phone customer care....followed by phoning 2 other numbers to activate the cards. Why does the customer always have to waste their time and money sorting out problems caused by Vodacom ?

What happened to customer service and actually caring about customers ?

I messaged this all to Vodacom and what was the response ? "Thank you for your feedback."

That was it.....so once again Vodacom proves how little they actually care !!!!!

Well done Vodacom !!!!!!