1 reviews | Active since Jul 2015
False advertising from Vodacom
I bought a Samsung J1 mini prime from Pep cell on 26/6/18. The cell phone came with a promotion promised by Vodacom. A 100 MB promotion for 6 months. This was provided I recharged my account with vodacom and kept my sim card in the phone. I recharged and may have spent up to R300 and never removed my sim card throughout but to date I have still not gotten my 100 MB. I spoke to various call center agents who promised to assist me and they have still not done their jobs. I believe that vodacom has promotions at these stores which they are not willing to honour. I am willing to take legal action and post this in the newspaper as these ARROGANT JERKS are not willing to sort this out...ITS NOW 2 MONTHS AND THEY REFUSE TO ASSIST ME...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
