SS
Sibusiso S

1 reviews | Active since Dec 2014

16 Apr 2015, 13:09

False advertising from Vodacom

Moved from Pretoria to Boksburg. I have been living in Boksburg since January 2015 and i have been experiencing a network problem also the people who visit my area have network problems. I can not get <br> my emails on time, my calls cut, i can not access my bank accounts because of poor coverage by Vodacom. My life is at a standstill. For me to get network i have to drive or walk to a certain place to get reception. My mom bought me a new ipad i got ****** while trying to set it up because i was looking for network. I was willing to wait but now my life is difficult because of Vodacom. This is my second ipad that i loose brand new. I pay for LTE coverage that's what Vodacom has promised me. And now they say they are building a tower but i am not willing to wait because i pay for their services and they must deliver. The lady that called me even has the nerve to tell me to change networks. I like Vodacom and i am starting a new business i have 3 contracts already and if that's how they treat their customers its a disgrace. My life must wait because your putting a tower it's been 3 months experiencing this problem I can't anymore.

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 13:31
Official
Hello Sprigy,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,