FALSE ADVERTISING FROM VODACOM

<p>I am very dissapointed in the false advertising of Vodacom to lure people into taking contracts with the promise of getting something extra and the lengths i have to go through to get it.</p> <p> </p> <p>I upgraded my vodacom contract to a phone that promised to give me a R2000 voucher on upgrading.</p> <p> </p> <p>I received my phone on the 23rd December and only after i had signed the contract and requested my voucher, i was informed i would have to email Huawei and redeem my voucher. I received an auto reply to say a consultant would contact me within 14 working days, which i found unacceptable. </p> <p>I followed up at the vodacom store i did my upgrade on and they said they would contact their rep, which was unavailable, i called the Vodacom call centre and spoke to a lady by the name of "nthabeleng Thahlane" who asked me if i'd received an auto reply from my email and then added to ask me if i can count. Very unprofessional.</p> <p> </p> <p>If they had to advertise properly that the woolworths voucher would be to follow in the new year, then maybe i would have reconsidered taking the upgrade or that specific phone, but no they false advertise and now i'm struggling to get my voucher.</p> <p> </p> <p>If Vodacom read this i would like a call on ********** 793 to sort this out because right now i'm beyond dissapointed and disgusted in the way i, the customer am been handled.</p>