False advertising

I went to Vodacom shop at Rustenburg Mall on the 4th of September 2022 to purchase two Hauwei Nova Y70 Plus phones on contract. I asked the consultant if the phones use dual sim card and the response was yes. This month I decided to use Telkom simcard since data was more less. Furthermore, the phone connected to internet through Telkom until yesterday when I realised I could not connect to internet using Telkom data.

This morning I went to Vodacom Shop to find out what I cannot connect to internet internet using Telkom. However, I was told my sim2 was locked and it can only be unlocked after 12 months if possible. In addition, when I took the contract I was not told that sim2 can be locked. Now Vodacom call centre and Vodacom shop would not assist me. I regret taking their contract because the issue of sim lock was not explained to me and it is not written in the copy i received after buying the phones.