SS
Sibusiso S
1 reviews | Active since Oct 2017
15 Dec 2022, 06:04
False advertising
Good day
My name is Sibusiso and I took an online double deal which is Huawei nova Y90 which comes with 2 free headsets but I never received those headsets and when I call no one helps instead I keep on getting transferred to different departments and they just say they can't find my details but when they offer me different products they do find my details. Why did you make false advertising because I took the deal knowing I will be getting free 2 × Huawei headsets and I want them as promised.
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Vodacom's replyOfficial
15 Dec 2022, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team