1 reviews | Active since Jun 2011
FALSE ADVERTISING
SO I CALLED INTO VODACOM TO APPLY FOR THE SAMSUNG TABLET DEAL , 2 TABLETS FOR R199 , I WAS TRANSFERRED TO *** WHERE I SPOKE TO THE MOST OBNOXIOUS PERSON NAME KHOSI . HE RUDELY SAID THE DEAL HAS BEEN DISCONTINUED WHEN ASKED WHY THEY STILL ADVERTISING HE ABRUPTLY ANSWERED THIS IS A MARKETING ISSUES , I THEN GO ON TO ASK FOR A TEAM LEADER OR MANAGER AND HE REFUSES SAYING EXACTLY THIS " NO I WONT TRANSFER YOU TO MY TEAM LEADER " IN A LOUD HARSH TONE . WHAT HAPPENED TO CUSTOMER SERVICE . WHY IS VODACOM ADVERTISING DEALS ON FACEBOOK THAT ARE NO LONGER AVAILABLE TO CONSUMERS . THIS IS FALSE ADVERTISING AND VODACOM CANNOT GET AWAY WITH SUCH . THIS DEAL HAS TO BE GIVEN TO ME AT THE VERY SAME PRICE AND OPTION PLAN AS ADVERTISED .MANY OTHER CONSUMERS ARE EXPERIENCING THE SAME WITH VODACOM . THIS IS APPALLING AND CANNOT BE LEFT TO SLIDE . WHERE IS THE COMMON DECENCY FROM THE CALL CENTRE AGENTS AS WELL . AND THEY SAY TREAT YOUR CUSTOMER FAIRLY , WHERE IS THAT FROM VODACOM
