False advertising/ disregard of consumer rights

As a Vodacom client I was contacted by a marketing company/ direct sales agent of Vodacom but the name of Mondo.<br> <br> This company misrepresented a product and sold me a contract which I do not require.<br> <br> I have now been told that in order to return the goods to Vodacom I will need to include a signed affidavit.<br> <br> For the return of goods!<br> <br> I was not able to listen to my call without going into a Vodacom store however they are unable to listen to my call from their offices? Are you joking?<br> <br> Please explain to me where in order to return goods it is stipulated that you will have to return them with an affidavit?<br> <br> The return request was well within the cooling off period-not to mention the hard sell I received.<br> <br> I was promised on the 21st of July by Mondo that 'As per our telephonic conversation, please note a collection and cancellation has been logged with ref numbers below: Ref Numbers: 56425 and S3-8AI3V-VVQY'<br> <br> Obviously this was just a lie to have the debit order run off so that they can collect their portion.<br> <br> Please cancel this contract and collect your goods. <br> Furthermore Vodacom has supp**** this third party with personal information of mine-breaching my client confidentiality.