LK
LORENTIA K
1 reviews | Active since May 2014
12 Apr 2021, 14:29
False advertising
I app**** for a contract phone on their ad on Instagram which read as "if you buy either the Samsung Galaxy A32, A52 or A72 you will get the Samsung Galaxy Active watch for free" My application was approved and today i ask about the watch and they claim its for certain approval or its instore only yet on the ad there is nothing stipulating that (I have 2 different pictures/Ads to refer this), Sharday basically told me to either take it as is or cancel the contract... WOW!!!!
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Vodacom's replyOfficial
12 Apr 2021, 16:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 16:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LK
LORENTIA K's updateReviewer Update
15 Apr 2021, 13:28That social media team have zero clue what to do either so I'm not too sure what you mean by they are investigating it. This is simple just give me what you advertised and what i app**** for based on your ad.
LK
LORENTIA K's update15 Apr 2021, 13:28
Reviewer Update
That social media team have zero clue what to do either so I'm not too sure what you mean by they are investigating it. This is simple just give me what you advertised and what i app**** for based on your ad.