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Rachel H
1 reviews | Active since Apr 2014
06 Apr 2021, 09:40
False Advertising
Upgrade advertised online and when trying to accept the deal, the consultant tells me they can't find it on their system. CPA covers consumers in false advertising.
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Replies (3)
Vodacom's replyOfficial
06 Apr 2021, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rachel H's updateReviewer Update
07 Apr 2021, 15:48Still waiting...
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Rachel H's update07 Apr 2021, 15:48
Reviewer Update
Still waiting...
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Rachel H's updateReviewer Update
08 Apr 2021, 13:22escalated a few time with no help from your online team or website team
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Rachel H's update08 Apr 2021, 13:22
Reviewer Update
escalated a few time with no help from your online team or website team