CG
CG G
1 reviews | Active since Dec 2010
17 Nov 2023, 14:02
False Advertising
App**** for a New Contract With Vodacom Online, as I saw a pretty good deal on an iPhone 11. Only to be told by the Call Centre when I followed up that the price on the ad is incorrect. I checked and the ad is still there.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Nov 2023, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2023, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CG
CG G's updateReviewer Update
21 Nov 2023, 13:03Still have not been contacted by your Online department. I ended up calling them again myself earlier, and the response was not satisfactory based on what I app**** for. Nowhere on the ad did it say that it is only for existing customers etc.
Please cancel my application, I will apply elsewhere where I would get better service.
Please cancel my application, I will apply elsewhere where I would get better service.
CG
CG G's update21 Nov 2023, 13:03
Reviewer Update
Still have not been contacted by your Online department. I ended up calling them again myself earlier, and the response was not satisfactory based on what I app**** for. Nowhere on the ad did it say that it is only for existing customers etc.
Please cancel my application, I will apply elsewhere where I would get better service.
Please cancel my application, I will apply elsewhere where I would get better service.