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Pearl M
1 reviews | Active since Jan 2018
20 Sept 2024, 11:52
****** False Advertising By Vodacom & African Bank
Hi, I bought Vodacom Bundle Recharge Plan-LTE 10GB Anytime + 10GB Night Owl. I brought it through my African Bank Audacious Reward points. And the bundle was never allocated. When I call today they telling I recharge with airtime which is not the truth. Because I have been waiting for the data to be allocated sins the 16.09.2024. Please advise on a way forward African Bank Or Vodacom which I would call this FALSE ADVERTISING I have been ****** here.
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Vodacom's replyOfficial
20 Sept 2024, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2024, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team