1 reviews | Active since Dec 2011
FALSE ADVERTISING BY VODACOM
<p>Vodacom states that if you topup your data with their myvodacom APP then you get an extra one Gigabyte of data. What they don't say is that this data is just for one week (then it expires).</p> <p> </p> <p>Additionally when using say 600MB of data and the 1 Gigabyte expires you have not used 600Mbytes of the free 1GB (which has just expired) but 600 Mbytes of your main data meaning you are have gone from 2GB of data to just 400 MBytes of data overnight.</p> <p> </p> <p>This is a sneaky and insinuates something which is not true (that you get a 1GB on the same terms as the 1GB that you have bought). All they had to do is say "You get one gigabyte for 6 days"...</p>
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Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
