VH
Violetta Henriques-Fernandes
1 reviews | Active since Feb 2022
02 Nov 2022, 10:53
False advertising!
I'm extremely upset with how Vodacom falsely advertised a special. I made all my preparations, drove all the way to Vodaworld in Midrand because it's a store-specific promotion, ready to sign a 2 year contract... Only to be told that even though they're running this special, they haven't even got stock and can't help me with a contract. I told them it's fine and I can wait for the stock to come in but want to sign up for the deal now but no one wants to help me. Why even advertise a special that you cannot deliver on???
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Vodacom's replyOfficial
02 Nov 2022, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VH
Violetta Henriques-Fernandes's updateReviewer Update
02 Nov 2022, 14:24Hi,
Marketing products without stipulated limitations and which you are unable to fulfill is in every definition, bait marketing. Which I'm sure you know under the CPA is misleading and unfair practice. In all fairness, Vodaworld should honor this adverti*****t.
Who can I speak to directly that will actually be able to assist me with this purchase?
Marketing products without stipulated limitations and which you are unable to fulfill is in every definition, bait marketing. Which I'm sure you know under the CPA is misleading and unfair practice. In all fairness, Vodaworld should honor this adverti*****t.
Who can I speak to directly that will actually be able to assist me with this purchase?
VH
Violetta Henriques-Fernandes's update02 Nov 2022, 14:24
Reviewer Update
Hi,
Marketing products without stipulated limitations and which you are unable to fulfill is in every definition, bait marketing. Which I'm sure you know under the CPA is misleading and unfair practice. In all fairness, Vodaworld should honor this adverti*****t.
Who can I speak to directly that will actually be able to assist me with this purchase?
Marketing products without stipulated limitations and which you are unable to fulfill is in every definition, bait marketing. Which I'm sure you know under the CPA is misleading and unfair practice. In all fairness, Vodaworld should honor this adverti*****t.
Who can I speak to directly that will actually be able to assist me with this purchase?