False Advertising At Its Best!
<p>On Tuesday the 9th of May i purchased a 1gig bundle over 7 days. I dialled *111# and chose Promotions and chose 1gig data over 7 days for R79.00. Upon making my purchase i received an sma stating that i could only use it between 23H00 and 05H00. It did not state that on the option menu. I called the help centre and spole to 'Kagliso' who informed me that i had bought a Nightowl bundle when in fact i had not! I was then told to not ' twist his words or put words in his mouth'. He then put me through to his Supervisor who hung up on me!</p> <p> </p> <p>I DEMAND Vodacom reimburses my airtime or i will do ALOT more than hello peter you people! I have screenshots of the purchase which i am more than happy to pass on to management should you need the proof. I am alao more than happy to start a campaign on solial media against the ******* activities of you people! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has still not contacted me! As a result of this, i will now take to social media and all family contracts will be cancelled!
Vodacom has still not contacted me! As a result of this, i will now take to social media and all family contracts will be cancelled!
