KB
Keorapetse B
1 reviews | Active since Mar 2012
02 Jan 2025, 13:36
False advertising and *****ulent charges
I received a call from their call center where they offered me a different package and a reduced subscription, to my suprice the bill was now over R1000.00 the amount that they had quoted me. I have called them more than five times and asked them to resolve the issue and for them to listen to their "calls recorded for quality control purposes" to correct the subscription fee. I haven't received any feedback from after so many calls, my time explaining the issue. This company is a bunch of *****ster robbing people of their money. I would not advise anyone to sign up with Vodacom ever in my life.
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Replies (1)Vodacom's replyOfficial
02 Jan 2025, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2025, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
