False advertising and the worst service

<p>Here is my reference from Vodacom and from the NCC: EC-0CRP-3WOL0I Re: NCC REF: RE:*** & Vodacom REF: ***~TWJW</p> <p> </p> <p>Now... you falsely advertise that the new Red Package has the most preferential and awesome levels of service yet I have battled for over 3 months! </p> <p> </p> <p>Your staff are not not properly trained and cannot do their jobs properly and that is managements fault because you clearly do not train them! </p> <p> </p> <p>My billing is wrong, been sent double phones, battled with billing to get it right for over three months and what's worse is I have already authenticated myself 4 or 5 times for this same reference BUT when your teams do not respond as promised and I contact again on the same reference to ask... helloooo where's my feedback, why has my issues. It been resolved yet! </p> <p> </p> <p>Directors at Vodacom! You should be ashamed of yourselves! You leave polite friendly people desperately wanting to work feeling like fools as they remain untrained and I'll equipped to resolve mistakes! </p> <p> </p> <p>I know now I will get an auto response saying one of your representatives will call me... but please, unless it is one of your directors who can actually follow through on your promises to rectify all the monumental stuff ups that Vodacom has made over the last 3 months or so, then I am not interested! </p> <p> </p> <p>Tou Ou should be sued for false advertising because your are by your actions, NOT SA's best network and you do not provide the best customer service. </p> <p> </p> <p>I have Ave never had to endure such pathetic service in all my life! I should never have upgraded to your falsely advertised so called "brilliant" Red! </p> <p> </p> <p>I hve have had enough and will now escalate through the NCC because you h e not acted according to what they instructed you to do in my first complaint. </p>