KH
Kyle H
1 reviews | Active since Nov 2022
12 Jan 2024, 14:27
False Advertising and RUDE store manager
Shocking experience at the Vodacom Table Bay Mall branch in Cape Town. False advertising of a bundle, sales staff that lies about phoning you back, sales staff that do not follow up on request and ultimately a rude and condescending store manager: Jonathan Benting who effectively said that as a franchise they are not affiliated to Vodacom, do not represent Vodacom and do not care about the service or products from Vodacom and cannot help the fact that they are not delivering. SHOCKING
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Replies (1)Vodacom's replyOfficial
13 Jan 2024, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2024, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
