1 reviews | Active since Mar 2013
False advertising and poor decision making
I purchased a P8 Lite 2017.
I am unable to use the 2 sim functionality and I was advised by Huawei that this is indeed a dual sim device. I contacted Vodacom about this and they say they cannot help me.
This is grossly unfair and false advertising on their end as I was assured that it was dual sim. and on top of this I have a contract that I am unable to use because I need my primary sim card for work purposes
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear dgedult7
Kindly note that we have sent feedback via email to the address provided.
Kind Regards
CJ
Dear dgedult7
Kindly note that we have sent feedback via email to the address provided.
Kind Regards
CJ