CN
Cwayita N

1 reviews | Active since Jul 2011

05 Jul 2022, 13:39

False Advertising and No Accountability

False advertising and No accountability I bought Builders vouchers in the begining of Nov when I wanted to use the vouchers Builders knew nothing about this deal and yet the terms and conditions claimed that you should be able to go in store and pay with it at the tills .The vouchers have now expired and whilst I have been calling Vodacom there has been no conctrete feedback after false advertising Vodacom has vanished with the vouchers.The call centre keeps promising to call back till to date there hasn't been any feedback for the past year.Please never ever buy any vouchers from Vodapay because Vodacom is not taking any accountability.

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2022, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team