TM
Teb M
1 reviews | Active since Jun 2017
27 Oct 2020, 10:41
False advertising and customer bullying
I took a top up contract with Vodacom online in 2019 Jan for 2 phones and the monthly R225.99. The first year it went well and I was happy. From February 2020 to date they are double debiting me R430. I have been calling the customer service they log cases and say they will get back to me till today. Please never ever take Vodacom contract they are ********, they will increase along the way and you cannot cancel or quit.
They carry on to lie that they contacted me.
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Replies (4)
Vodacom's replyOfficial
27 Oct 2020, 10:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 10:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TM
Teb M's updateReviewer Update
27 Oct 2020, 11:04I wrote the same complaint and you closed it by saying you contacted me privately. Vadacom is a ***** star business and I am committed to post this complaint daily until you give me my money back.
TM
Teb M's update27 Oct 2020, 11:04
Reviewer Update
I wrote the same complaint and you closed it by saying you contacted me privately. Vadacom is a ***** star business and I am committed to post this complaint daily until you give me my money back.
TM
Teb M's updateReviewer Update
27 Oct 2020, 12:54THAT IS PURE FALSE NO ONE CONTACTED ME AND NO ONE RESOLVED MY MATTER AND I WILL WRITE IT DAILY SO THAT ALL OTHER SOUTH AFRICANS CAN DO THE RIGHT THING OF LEAVING VODACOM BECAUSE ITS ********* AND LIE AND *****
TM
Teb M's update27 Oct 2020, 12:54
Reviewer Update
THAT IS PURE FALSE NO ONE CONTACTED ME AND NO ONE RESOLVED MY MATTER AND I WILL WRITE IT DAILY SO THAT ALL OTHER SOUTH AFRICANS CAN DO THE RIGHT THING OF LEAVING VODACOM BECAUSE ITS ********* AND LIE AND *****
TM
Teb M's updateReviewer Update
27 Oct 2020, 12:55VODACOM STAFF ARE LYING AND *****ING PEOPLE HARD EARNED CASH TO INCREASE THEIR COMPANY REVENUE
TM
Teb M's update27 Oct 2020, 12:55
Reviewer Update
VODACOM STAFF ARE LYING AND *****ING PEOPLE HARD EARNED CASH TO INCREASE THEIR COMPANY REVENUE