TM
Teb M
1 reviews | Active since Jun 2017
10 Oct 2020, 19:59
False advertising and customer bullying
I took a top up contract with Vodacom online in 2019 Jan for 2 phones and the monthly R225.99. The first year it went well and I was happy. From February 2020 to date they are double debiting me R430. I have been calling the customer service they log cases and say they will get back to me till today. Please never ever take Vodacom contract they are ********, they will increase along the way and you cannot cancel or quit.
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Vodacom's replyOfficial
11 Oct 2020, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team