1 reviews | Active since Nov 2009
False Advertising and 3 different Prices in 48hours
<p>I recently placed an order for a P8 Lite. This was after a saw a special on the vodacom website advising that this was an offer exclusive to online orders.i placed the order and was advised that there isstock available on the site and the email I received. The online advert advised that delivery was next day delivery. Since I placed the order on a Saturdday, I assumed that mayb they meant next working day.</p> <p> </p> <p>I received a call ton the Sunday, adviseing that there was no stock of the R179 promo device, and that the price had increased to R199, and that delivery would take 3-5 working days. </p> <p> </p> <p>I received another call today (Monday) avising that the price was now R299 and that delivery would be 3-5 working days still. As I type this, the advert is still n the website reflecting the original price andadvises that stock is available. </p> <p> </p> <p>Needless to say, 1 business day has passed and I still do not have the phone I ordered and no conirmation that I will receive it at the price shown on the website.</p> <p> </p> <p>Very disappointing and a major inconvenience.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
