AS
Aadil S

1 reviews | Active since Oct 2013

18 Oct 2021, 09:30

FALSE ADVERTISING ???

As a vodacom red customer i am deeply dissapointed by the lack of service available. They advertise discounts on flights and accommodation as a red customer but there is no way to access this service. The app doesnt seem to give me access to lifestyle rewards and neither is there any other option where we get the necessary service we require. Makes me think that this is just a ploy to get us signed up to a red contract as u cant access any benefits associated with it later on.

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2021, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team