1 reviews | Active since Jan 2017

16 Jan 2017, 20:55

False advertising

<p>Dear vodacom . Please can anyone assist me ! I am extremely disgruntled at the service I have received from. Vodacom ! I took out a contract at your alberton store on black Friday... I was promised I would receive my TV within 7 days ..... dear vodacom black Friday was on the 25th of November! ... also i was promised 10gig on my s7 and data on my tablet . To date i have not recieved any of the above ! today is the 16th of January!!!!! To date I have not received any feed back nor has anybody from vodacom even attempted to contact me to clarify why I have not received goods promised to me ????? Is this the service I can expect moving forward from vodacom ?????? This is unprofessional to say the least !!</p>

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,