1 reviews | Active since Dec 2016

20 Dec 2016, 07:15

False Advertising

<p>My husband upgraded his phone in July and was promised 10GB data once off as part of the contract deal. We have gone into the store multiple times since then to find out when he will be receiving his 10GB which was part of the deal and every time we have been assured that it will be added within the next 48 hours. It is now December.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2016, 08:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,