False advertising

<p>Vodacom is really letting me down. On 8 November in the morning i recharged with R12 airtime and received a message saying i got R25 free airtime valid for 1 day. I however never recieved this airtime. This is not the first time but so far everytime i get this sms i never receive the airtime. I have complained before and vodacom comped me for the mishap however it is stil happining everytime and im missing out on the airtime. What gives? Must i send a hello peter everytime just to get what is due to me or what is happening.</p>