False advertising
<p>This extra vodacom airtime valid for one day is nonsense. I have recharged with the amount indicated and then i receive a message that i have received R25 bonus airtime valit for the same day and when i check then there is nothing there and only the airtime i baught was there. This has happened to me 4 times already and i am now tired of this. Howcome i never receive the airtime as indicated and when obe of the consultants speak to me then they dont k ow whats happening and can't assist. Its sad to know how vodacom is also becoming like ******</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bringing this instance to our attention which has been addressed and feedback provided,
Please refer to correspondence communicated on mobile number.
Kindest regards
Elroy
Thank you for bringing this instance to our attention which has been addressed and feedback provided,
Please refer to correspondence communicated on mobile number.
Kindest regards
Elroy