1 reviews | Active since Aug 2016
False Advertising
<p>I upgraded my phone in August, the deal I chose (s7 edge) came with 10g promotional data and a tablet. To date I haven’t received the data I get told the service request is in progress and that the only thing they can do is send an email to the back office to allocate the data</p> <p> </p> <p>It’s been over a month now, still no data. They claim they are still investigating, which I don’t get why because this data was part of the adverti*****t, why do false advertising, really disappointed by the service I’m getting</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
