RM
Rennie M

1 reviews | Active since Sept 2009

19 May 2016, 06:24

False Advertising

<p>I recently upgraded my contract with Vodacom and went with the S7. A major part of the reason for the upgrade was the wireless charging mat tha was advertised. This contract was taken out in March and to date i have not received the charging mat. The communicate from Vodacom is close to non existant and i have followed up with them more than they have. Had i known the mat was not available or there was a shortage, i would not have gone with the S7 and it's ridiculous that Vodacom is not doing anything to remedy the situation. At the end of the day, i am paying for an item that i do not have and Vodacom is happily taking the money and not doing anything about it.</p>

0
Replies (2)
Vodacom
Vodacom's reply19 May 2016, 08:13
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 May 2016, 08:13
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team

Best regards,