1 reviews | Active since Jul 2013
False advertising
About 3 weeks ago I upgraded my Vodacom contract online. I had found a very good deal for the Samsung S6 edge that was affordable and included additional data. At the time that I upgraded, the website said that there was 'stock available' of this phone. I received a phone call the following day to confirm my upgrade and was told that there was currently wasn't stock but that I would probably receive the phone in a few days. I eventually phoned again 2 weeks later only to be told that the S6 edge is at end of line and that no one will be getting more stock of it and that I should cancel the backorder and find a new deal. I feel that Vodacom should not be offering deals on their website when they do not even stock it anymore. I am not willing to give up the deal that I had upgraded to since that is what was promised to me when I upgraded. If they do not have stock of this phone anymore then they will need to find a similar phone in order to meet their side of the agreement.
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
