False advertising

I upgraded last month and as advertised on TV, their website and by the person who handled the upgrade, I was supposed to receive 2 gig data and a free 6 month subscription to deezer. I contacted vodacom and after being given the run around on multiple occasions my complaint was escalated twice. I am yet to receive a call from somebody with regard to either 'escalation'. Vodacom is by far the worst service provider and I would not recommend anybody to make use of them.