WD
Wynand D

1 reviews | Active since Jun 2011

15 Apr 2016, 09:15

False Advertising

I get a call from Vodacom telling me, that they can see that I use a lot of data on my one number. This is correct as my wife runs out of data each month. They then tell me that they've got a solution for me. I can get 2gig data for her @ the price of R129, then cancel her current data bundle. As a further bonus they will send me a wifi router with a sim, that she can share the data to.<br> <br> I asked the sales person 3 times, so this data will be on my wife's number. YES YES YES<br> <br> The device and the extra sim arrives at my house. 2 days later my wife's data is depleted. I phone Vodacom and they know nothing about this, and further more says it cant be done to share data in that manner.<br> <br> WHY THEN DID THEY SELL IT TO ME LIKE THIS. I AM OUTRAGED!!!!<br> <br> Another 2 days later and no has contacted my yet.

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2016, 09:26
Official
Hello Anders01,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team