False Advertising !!!!!
So once again Vodacom is GUILTY !!!!!
Misleading customers about which phones they are actually buying.
I have purchased an Huawei P30 Lite 2020.......only to now find out it is not the 2020 model....it the 2019 model which has lower specs.
So what has Vodacom to say ?
Will they do the right thing and provide with the 2020 model P30 Lite or do I contact the media, ICASA and a lawyer?
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Vodacom's replyOfficial
08 Nov 2020, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2020, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team