1 reviews | Active since Jan 2014
FALSE ADVERTISING
I wanted to buy my son a cell phone in December, I went into sports scene in promenade in Mitchell's plain, when i checked the specs on the phone I saw that the pixels of the camera advertised and the specs on Vodacom's card was not the same. I immediately called the manager in the store and advised him about it, he then said he would let the Vodacom's rep know. I called the following week and the week after that only to find out that nothing had been done.<br> <br> I then contacted the rep myself and he said he knew nothing about the matter resolve the matter it is the 22.01.2016 and I am still waiting for this issue to be resolved. I've advised them that I would be going to the newspaper as well as the false advertising board. I'm still waiting for a reply. I also checked the website and the information advertised was also incorrect, I have pics of both adverti*****ts. Jackie has been dealing with the issue, the problem is that i have to call her every day to find out how far they are with this matter.<br> <br> If I don't receive any reply soon then I will have to take this matter further with the advertising board, as it seems that no one is going to sort out this problem.
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
