aR
avory R
1 reviews | Active since Jun 2015
14 Dec 2019, 17:44
False advertising
So I went into Vodacom just 4 you menu and they advertised 500 meg+ 500 meg for one day at R11 which is a good deal... However once I recharged and went back into just 4 you menu, the deal was gone and there were only **** deals that wouldn't benefit me in any way. I've heard, time and time again that Vodacom ****s customers into recharging buy false advertising, now I've experienced it first hand. Wouldn't recommend Vodacom at all.
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Replies (2)
Vodacom's replyOfficial
15 Dec 2019, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2019, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Jan 2020, 15:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query has now been resolved. Regards Consumer Website Team
Vodacom's reply03 Jan 2020, 15:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query has now been resolved. Regards Consumer Website Team