TR
Trisin R

1 reviews | Active since Dec 2015

02 Dec 2015, 20:02

FALSE ADVERTISING

i Recently upgraded my Vodacom contract at the Bedford Centre Branch in Bedfordview Johannesburg. it was clearly advertised that the Summer Deals Promotion will issue a free gift for new or upgrade contracts taken at that Branch. the deal was a free gift, of choice between Headphones, Bluetooth speaker or power bank. on completion of my Successful upgrade i was informed that the advertising was false and failed to state that Iphones and other expensive handsets are not included. this was extremely disappointing and i challenged the manager of the outlet who said i am free to take this directly to Vodacom Head Office as it was their advertising that was mis-leading. i have recently viewed the advert again on TV and and there is no mention of the exclusion of certain headset....

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2015, 20:11
Official
Hello TREddy2807,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,