AR
Ajeeth R

1 reviews | Active since Oct 2015

05 Oct 2015, 14:22

False Advertising

I am due for a cellphone contract upgrade and i decided to visit the vodacom store at Liberty Midlands Mall and had a look at all the phones on contract. i selected the Huwawei P8 lite and was told NO STOCK.<br> I then looked around and went for my second choice Sony Xperia Aqua M4 and again i was told NO STOCK.<br> WHY ARE THESE SERVICE PROVIDERS ADVERTISING SPECIALS ON THESE HANDSETS BUT THEY DO NOT HAVE STOCK. I AM SURE THEY SHOULD HAVE PRE-ORDERED KNOWING THAT THERE WILL BE AN INFLUX OF CUSTOMERS.<br> I also believe all service providers do not have stock of these handsets throughout the country.<br> VERY VERY POOR REFLECTION ON VODACOM IN TERMS OF CUSTOMER SERVICE AND SATIFACTION<br> SO IF ANYONE IS HOPING TO GET ANY 1 OF THE ABOVE MENTIONED PHONES ANYTIME SOON, THINK AGAIN YOU MAY RECEIVE IT FOR XMAS

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2015, 14:44
Official
Hello Ajeeth25,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team