RD
Riaz D

1 reviews | Active since Oct 2015

01 Oct 2015, 19:25

False Advertising

Took a sim m contract and I was told that minutes, sms and data will carry over on a monthly basis. lee Anne from the call center says that the upgrades department **** and a consultant at the same call centre where she is based also ****. She through rule 13, no data will be carried over. She and her colleague Malan were trying to find every excuse not to assist. What was even bad, they don't know who is the CEO and they don't want to escalate the matter. Terrible staff, service and VODACOM ARE *****!!! You can cancel my contracts if you wish

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Replies (1)
Vodacom
Vodacom's reply02 Oct 2015, 08:01
Official
Hello Riazd1234,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,