ST
Smangele T

1 reviews | Active since Feb 2022

01 Feb 2022, 15:28

False advertising

False advertising of offering an extra promotional line with data for free, then few months after taking the contract they force you to pay for that line. They now debiting my account any amount they feel will benefit them on that month. I complained for the past 3 months they tell me there's nothing they can do but to take my money.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2022, 16:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply01 Feb 2022, 16:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team