1 reviews | Active since Aug 2013
False Advertising
On or about 30 June 2015 I called Vodacom and upgraded my Contract. I upgraded to a Vodasmart Tablet. The Consultant told me that I would receive R110 airtime and 500mb data monthly. On the 01 August I received my R110 airtime but no 500mb data. On the 03 August I called Vodacom to place my complaint and another Consultant told me that the Lady that upgraded my contract **** to me about my package. I was told that an investigation will be done and they will revert to me by the 09 August 2015. Up until today I have not received any joy from Vodacom. I have made over 30 calls to them. Every time I call someone gives me a different story. I am so disappointed with the service and professionalism of these Managers and Supervisors who I have spoken to. The Manager tells me that he does not even have record on the system when I upgraded my phone. This is definitely the worse cell phone provider. I just want what was promised to me. <br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Best regards,
