lN
lucille N
1 reviews | Active since Aug 2015
12 Aug 2015, 11:23
false advertising
I am truly annoyed with Vodacom. They advertise, get a new contract and choose between a few gifts. It looked very rewarding to take out a contract so I did. I chose a selfie stick as I have a powerbank already. Today, two weeks after I got the contract, I get told the selfie stick is not been made anymore. What????? Seriously? Then I get told they offering you something better, a powerbank....hello, I didn't want it in the first place so who are you trying to fool? Why would I want another one. I still want my selfie stick or a phone cover but I DO NOT WANT A POWERBANK. please can someone sort this out as its not nice to wait for something for two weeks and then get told its discontinued!!!
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Replies (1)Vodacom's replyOfficial
12 Aug 2015, 14:04Hello lucillenortje18,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply12 Aug 2015, 14:04
Official
Hello lucillenortje18,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
