SG
Sharon G
1 reviews | Active since Mar 2019
09 Mar 2019, 14:08
False advertising
I renewed my contract today on the My Vodacom App. It was for a Samsung Galaxy S10 on the uChoose Flexi 165, it was advertised as R659 for 24 months. When I received the confirmation email it was changed to 36 months, not what was advertised and I can't reverse the renewal.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Mar 2019, 17:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2019, 17:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,