cH
carmen H
1 reviews | Active since Oct 2011
19 Dec 2018, 14:47
False Advertising
I keep seeing an add on Facebook to upgrade to a Samsung Galaxy 9plus and get R 3000 vouchers. When I enquired VODACOM Facebook team told me the promotion expired. this is really false advertising. This add is still running as we speak.
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Replies (3)
Vodacom's replyOfficial
19 Dec 2018, 14:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2018, 14:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Dec 2018, 16:44 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have rep**** to a deal that was advertised on 8 November 2018. The deal in question has expired and is no longer available. You are more than welcome to check out our new deals or visit www.vodacom.co.za.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have rep**** to a deal that was advertised on 8 November 2018. The deal in question has expired and is no longer available. You are more than welcome to check out our new deals or visit www.vodacom.co.za.
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2018, 16:44
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have rep**** to a deal that was advertised on 8 November 2018. The deal in question has expired and is no longer available. You are more than welcome to check out our new deals or visit www.vodacom.co.za.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have rep**** to a deal that was advertised on 8 November 2018. The deal in question has expired and is no longer available. You are more than welcome to check out our new deals or visit www.vodacom.co.za.
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,
cH
carmen H's updateReviewer Update
19 Dec 2018, 18:28It wasn't advertised on 8 Nov. It is currently being advertised still. That's the point. I saw the add yesterday and then responded.
cH
carmen H's update19 Dec 2018, 18:28
Reviewer Update
It wasn't advertised on 8 Nov. It is currently being advertised still. That's the point. I saw the add yesterday and then responded.