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cM
chris M

1 reviews | Active since Oct 2018

17 Oct 2018, 12:56

FALSE ADVERTISING

Vodacom are currently advertising the new Huawei Mate 20 lite in their printed magazine (page 29) at R469 p/m on the Smart S+ but when youre in the store they want to charge you R629. Surely a large corporate company like Vodacom should hold their advertised prices!!! Shocking service!!! time to migrate after 20 years!!

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Replies (4)
Vodacom
Vodacom's reply17 Oct 2018, 13:12
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

cM
chris M's update17 Oct 2018, 13:29
Reviewer Update
your automated reply makes me feel sad. I want the product you advertised at that price. You made me go into your store, wasting my time and petrol. Shame on you. Stop robbing us. You are already the highest data fees on this planet. No no no..... disgusting business practice
Vodacom
Vodacom's reply17 Oct 2018, 16:10
Official
Dear Customer,

Thank you for raising your concerns with our office.

We can confirm [as also mentioned by you] that there was a printing error in the booklet. This price change notification has been distributed at store level and therefore implement at point of sale.

Please accept our sincere apologies for the aggravation caused by this error.

Regards
Consumer Website Team

Best regards,

cM
chris M's update17 Oct 2018, 16:17
Reviewer Update
If you dont give me the advertised price on that deal, im migrating... after 20 years goodbye vodacom