False advertising
Why advertise Samsung A8 plus headgear and controller package... when customer cant receive or claim the headgear or controller... this is false advertising... I bought my phone on 26 september and to date no one has even tried to be of help!
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
10 Oct 2018, 14:56Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2018, 14:56
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
11 Oct 2018, 15:41Not resolved yet!
's update11 Oct 2018, 15:41
Reviewer Update
Not resolved yet!
's updateReviewer Update
15 Oct 2018, 12:51Still not resolved!!
's update15 Oct 2018, 12:51
Reviewer Update
Still not resolved!!
Vodacom's replyOfficial
16 Oct 2018, 07:40Dear Customer
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2018, 07:40
Official
Dear Customer
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,
's updateReviewer Update
08 Nov 2018, 12:30Still not resoled!!!!!!!!!!!
Poor service
's update08 Nov 2018, 12:30
Reviewer Update
Still not resoled!!!!!!!!!!!
Poor service
's updateReviewer Update
13 Nov 2018, 05:34More than a month and still no gear or controller??? Included in deal ??? *****... false advertising ?
's update13 Nov 2018, 05:34
Reviewer Update
More than a month and still no gear or controller??? Included in deal ??? *****... false advertising ?