1 reviews | Active since May 2016
False advertising
I have recently bought my 12 year old son a Vodacom Smart Kicka phone and as per the store Vodacom offers 100MB for 6 months and according to the store the data will be automatically loaded by Vodacom, 2 days went by and nothing, so I called Voda and they said I must sms “New” to 31118 and it will be activated,that was done and still no data, went back to the store again and they gave me a long story...now can someone please sort this out?? His number came with the new phone it is +27 ********** 48 but I prefer if you contact me instead of him ( ********** 375)
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Lehlohonolo
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Lehlohonolo
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
